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Connecting past to present

Our fast-paced, ever-changing, high-tech lifestyle challenges personal interaction. Can you make eye contact through a monitor? Do keyboard characters express sentiment? Will team members from different generations find benefits or barriers? In one powerful afternoon this summer, I experienced a building, nurturing, and reconnecting of relationships across generations, genders, and other demographics—the very things businesses […]

Teaching & leading from the heart

TKFay founder Tamara K. Fay inspires clients to maximize strengths and overcome challenges. Her passion to help people stems from a family legacy of building a business with quality, service, and hard work. Tamara’s grandfather immigrated to the United States in 1905, carrying all his belongings in a single suitcase. Determined to make a life for […]

Achieving professionalism & TRUE results

Employees at all levels benefit from TKFay’s practical, actionable instruction. All our programs are based on achieving TRUE results through Trust, Respect, Understanding and Empathy. TRUE is not just an acronym; it’s a principled way of building and improving business relationships. Effective leaders, managers and employees incorporate TRUE principles to build and maintain productive relationships […]