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Welcome to TKFay

TKFay helps small to large organizations—corporate, non-profit, municipal and more—succeed by improving performance … one team, one issue, one person at a time.

We customize each TKFay consulting or professional development experience to fit the client’s business circumstance and culture, and we flex our facilitation style to meet the needs of each learner.

Will we meet your objectives? Of course. Better yet, your employees will exceed your expectations. You will experience TKFay’s value when your employees step out of a workshop motivated and prepared to make a measurable difference for your organization.

Management Development
Customer Service Training
Career Transition

TKFay programs allow you to:

  • Enhance team productivity
  • Empower managers to improve customer and employee relations
  • Maximize your learning & development budget

Whether you need to educate front-line supervisors, support staff, managers or executives, you can be assured that your staff will receive an effective, quality experience with TKFay.

Meet Tamara K. Fay

Tamara empowers people to realize their potential and take responsibility for their own career development and growth.

Tamara K. Fay

Founder & Consultant

While guiding employees to discover their value and the skills they bring to the workplace, she equips them with tools and confidence to succeed.

Tamara’s energetic facilitation style creates a positive, interactive, effective learning environment. She engages workshop participants in discussion and role plays of real-life scenarios, which Tamara develops based on solid understanding of each client’s culture and her own wealth of training and business experience.

Tamara inspires enthusiastic participation among learners at all levels, from line supervisors and support staff to senior management and chief executives. Her wisdom applies across industries—manufacturing, municipalities, healthcare, entertainment, and more—as Tamara partners with any organization, corporation or small business seeking tangible results from a practical learning program.

Tamara’s career spans more than 20 years of excellence in management consulting, service industry management, human resources, training and facilitation. In keeping with the advice she gives her students, Tamara continues to evolve and expand her skills and services address the needs of the marketplace and her clientele. She is committed to a lifetime of learning.

What people say about TKFay

Tamara’s interactive style and “hands on” approach is very effective and she does an excellent job of getting the participants engaged.
Angela MartyHR Director | Midwestern University

Tamara was key in helping our company to develop our new performance management review process and in providing the necessary training for our management team. She was a pleasure to work with and I would highly recommend her.

Karen HossfeldHR Manager | Perfection Servo Hydraulics
I have been to hundreds of seminars and classes throughout my career.  Tamara Fay was the best I have ever experienced.  Tamara is what makes this class so great.
Building InspectorVillage of Glenview

From managing change to developing interpersonal communications skills to managing conflict, I came away with useful resources to help manage my own municipal work environment.

Administrative AssistantNaperville Police Department

Anyone that is going to be a supervisor or has been one for ten years needs to come to this workshop. This was quality information that I will never forget.

Lisa SmithAssistant Supervisor

Tamara has the “real life” business experience and practical tools that can be used in every business setting from small to large companies.

Michelle AlvarezCall Center Manager

Tamara helped me recognize why it’s been so hard all my life to find where I should focus my skills and talents. There is not necessarily one right career choice for me, but now I know there are a variety of jobs that would fit my skills and interests outside of my first career that was very focused on a certain set of job skills.

J MallonCareer Transition Client

Tamara’s seminar was the gentle push I needed to get “unstuck” and move forward in my effort to re-enter the job market “after kids.” Making the move seemed daunting but Tamara broke it down into a logical process. With Tamara’s expertise, we identified career goals and translated my talents and accomplishments into transferable work skills. This workshop is a “must” for any women making a career or lifestyle transition. It gave me the confidence to land the job I wanted with a major heath center in the western suburbs of Chicago.

C MalysiakCareer Transition Client

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